Privacy Policy

Effective Date: August 12, 2026

This Privacy Policy explains how VAL & KAL KONNECT ("we," "our," or "us") collects, uses,

shares, and protects information gathered through our website and during the delivery of

our courier, medical courier, and box truck logistics services.

1. Information We Collect

We collect information to efficiently coordinate, route, and fulfill your logistics requests.

This includes:

• Account and Contact Data: Name, business name, phone number, email address,

billing address, and physical pickup/delivery addresses.

• Shipment and Logistics Information: Package weight, dimensions, tracking

numbers, delivery notes, signatures upon delivery, and photo proof of delivery.

• Sensitive Medical Courier Data: For medical deliveries (such as specimens,

pharmaceuticals, or equipment), we may handle secure chain-of-custody

documentation. We do not inspect the contents of medical packages but process

transport data in compliance with relevant healthcare transport standards.

• Website Usage Data: IP addresses, browser types, and cookie data to analyze

traffic and improve user experience.

2. How We Use Your Information

We use the collected information to execute your shipments and manage business

operations:

• Fulfilling courier, medical courier, and box truck delivery requests.

• Providing real-time tracking updates and digital proofs of delivery.

• Processing secure online payments through our website's merchant account.

• Communicating administrative updates, service changes, or customer support

responses.

• Maintaining compliance with transportation, safety, and medical courier laws.

3. How We Share Your Information

We do not sell your personal or business information. We share data only to execute your

services:

• Third-Party Service Providers: With cloud hosting services, payment gateways,

and standalone shipping or dispatch software used to optimize routes.

• Authorized Personnel: With our internal drivers and contractors who require

delivery addresses and instructions to drop off shipments.

• Legal Requirements: When required by law to comply with safety audits,

healthcare transport regulations, or law enforcement demands.

4. Data Security and Confidentiality

We take data protection seriously, especially concerning medical logistics:

• Secure Storage: We use encrypted databases and secure third-party platforms to

prevent unauthorized access.

• HIPAA & Medical Protocol Awareness: While acting as a courier, VAL & KAL

KONNECT follows strict chain-of-custody protocols for medical shipments to

ensure patient privacy and package integrity are maintained.

• Payment Security: All payment details entered on our website are encrypted using

industry-standard Secure Sockets Layer (SSL) technology and handled directly by a

PCI-compliant payment gateway.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or correct the business or personal contact data we hold.

• Opt out of marketing emails or non-essential website tracking cookies.

• Request the deletion of your account information, subject to our legal and taxrelated record-retention requirements.

6. Contact Information

If you have questions about this Privacy Policy or our logistics data practices, please

• Business Name: VAL & KAL KONNECT

• Email: info@avalkalcomp.com

• Phone: 1-800-549-3002

• Mailing Address: 101 N Monroe St, Suite 800, Tallahassee, FL 32301